CUSTOMER
SERVICE
At
Cape Cod Doormats we are committed
to providing our customers with high-quality
Doormats of Distinction, and
top-level customer service. During
business hours, our phones are always
answered by one of our experienced
employees who can help you place an
order, or tell you more about our
products or dealer programs. Cape
Cod Doormats also offers a 5 year
limited warranty on all of our doormats.
It is our goal to completely satisfy
our discerning customers, we are capable
of creating custom color combinations
and sizes to fit your needs.
Cape Cod Doormats of Distinction
has been a member of the Better Business
Bureau since 1994. We are also members
of the Hyannis Chamber of Commerce,
and the F.L.A.G.S. Foundation.
Ordering Information
Orders can be
placed online at anytime through
this website, or if you would like
to place an order over the phone,
please call our Toll Free Number (800)
882 -1181 Monday - Friday between
9 A.M. and 5 P.M.
Shipping Information
Cape Cod Doormats strives to keep
our shipping costs as low as possible
in an effort to pass the best rate
along to our customers. Our shipping,
delivery and processing charges simply
cover the costs associated with delivering
the product to you, most often via
U.P.S. There are no extra fees, and
the charges are itemized so you know
exactly what you're paying for. Shipping
costs depend on destination, service,
package weight, and other considerations.
Cape Cod Doormats has the flexibility
to ship any size order in a timely
fashion to our retailers and consumers
worldwide.
Return Policy
Cape Cod Doormats will accept returns
within 30 days from the date that
the order was received in-home. You
must contact us within 30-days for
return instructions. Failure to contact
us may affect our ability to process
the return and any corresponding credit
to your account. You will need to
call 1-800-882-1181 for instructions.
Custom-made mats are non-refundable
except for defect.
Gift Information
If you would like to order a Cape
Cod Doormat of Distinction or a Gift
Certificate for a friend, business
associate, or family member please
contact us at our Toll Free Number
(800) 882-1181, by e-mail or place
an order through our website.
Contact Us
Telephone: (508)
790-0070
Toll Free: (800)
882-1181
Fax: (508) 790-0068
E-Mail: capecoddoormats@aol.com
Mailing Address:
Cape Cod Doormats
105 Ferndoc Street E-2
Hyannis, MA 02601
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