Customer satisfaction is our top priority. If you are not completely satisfied with your order, we will gladly exchange or refund your purchase price within 30 days from the date that the order was received.
Please call 1-800-882-1181 for return authorization instructions. We will not accept any returns without a receipt. Returned products must be in new condition. Shipping and processing charges will not be refunded.
Custom doormat orders can not be returned.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.